In his book Word of Mouth Marketing, Jerry Wilson says the average customer will tell 3 people about a positive experience and 33 people about a negative one.
Now you know why gossip travels so fast.
If you want good buzz, you have to remember that the customer is always right.
Sometimes it pays to just suck it up.
New Year, New attitude, three gold nuggets and why your journey matters, a conversation with Steve Beecham-CEO, Author, Speaker and Coach.
READ MOREDo you bring your pet to work? You should! My dog Red has been hanging around my office for years.
READ MOREEvery day, thousands of thoughts are running through your head. What you may not realize is how those thoughts can shape your entire life—from how you view yourself, to how you interact with others, and even to how successful you are!
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Steve Beecham is President of Home Town Mortgage in Alpharetta, GA and an author and Atlanta motivational speaker who shares his techniques for helping companies and individuals succeed in business through networking and leveraging their social connections.
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